GM / Outlet Manager
Lead the full outlet operation, service standards and team at Calm. Indonesia.
- Team
- Lead
- Location
- South Jakarta · Indonesia
- Type
- Full time
- Work arrangement
- On site
- Vacancies
- 1 open vacancy
What you'll do
Lead the day-to-day running of Calm. Indonesia, setting a warm, composed standard from opening welcome to the final check. You will guide the floor team, keep service flowing and work closely with the kitchen and bar.
Responsibilities
- Plan and lead each service, adjusting floor coverage to guest flow while protecting a thoughtful pace.
- Coach, brief and support the team; help with hiring, onboarding and fair, clear shift planning.
- Maintain service, cash-handling, safety and presentation routines; raise issues early and coordinate practical fixes.
What we're looking for
- Experience leading a café, restaurant or comparable guest-facing team, with sound judgement during busy service.
- Clear communicator who can coach respectfully, set expectations and follow through consistently.
- Comfortable with schedules, basic operating records and working across front of house, kitchen and bar.
High standards. Genuine care.
We set a high bar for craft, consistency and generous hospitality. We’re looking for the best in the business: curious, dependable people who take pride in the details and make the team stronger.
- Highly competitive pay. We aim to offer one of the strongest packages in each market, matched to the role, experience and responsibility.
- Training and growth. Hands-on onboarding, ongoing skills development and room to grow as Calm. opens in new cities.
- Everyday support. Meals on shift for café roles, alongside statutory benefits and leave in line with local requirements.
- Fair recruitment. Paid trial shifts for café and kitchen roles, so candidates can experience the work and team first-hand.
Specific compensation and benefits vary by role and location and will be confirmed in the written offer.
Apply for GM / Outlet Manager
Upload your CV or share your LinkedIn profile, then tell us a little about your interest. We reply to every applicant within five working days.
Or write to careers@calm.id.